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Air New Zealand Name Change Policy

If you’ve booked with Air New Zealand and noticed an error in your name, don’t panic! The Air New Zealand name change policy allows you to make corrections, but there are specific rules, fees, and steps to follow. Acting early can save you stress, extra costs, and ensure smooth check-in. Here’s everything you need to know about fixing your ticket details properly.

Minor Name Corrections on Air New Zealand

Minor corrections allow small fixes without changing the passenger’s identity. This includes correcting typos or spelling mistakes so that your name matches your passport or ID. Make sure to request these early before departure to avoid issues.

Correcting simple typos or misspellings in first, middle, or last names

Fixing misplaced hyphens or expanding initials to full names

Adjusting middle names or adding missing characters

Usually does not require a full ticket reissue

Must match the originally booked passenger — no identity change

Major Name Changes and Restrictions

Air New Zealand does not permit full ticket transfers to another person, but legal name changes are sometimes accepted. You must submit proof and act early, ideally at least 48 hours before departure.

Legal name changes due to marriage or divorce

Passport or government-issued name updates

Requires submitting official documents (e.g., marriage certificate, legal decree)

Major changes may require ticket reissue and paying any fare difference

Last-minute requests might be denied — act early

Air New Zealand Name Change Fees

The fees depend on the type of correction and fare class. Minor corrections are usually low-cost or free, while major legal changes may involve higher charges. Always check your ticket’s fare rules to understand what applies.

Small administrative fees for minor corrections

Major changes may involve change fees + fare differences

Promotional, saver, or discounted fares may have strict no-change rules

Review terms at booking to know your flexibility

How to Request a Name Change with Air New Zealand

Air New Zealand offers several channels for requesting name corrections. Have your booking reference and documents ready and always act early to ensure smooth processing.

Call Air New Zealand customer service for assistance +1 (800) 612-6980

Visit an Air New Zealand ticket office if needed

If booked via a travel agent, submit changes through them

Provide supporting documents for legal name changes

Tips for a Smooth Name Correction Process

To avoid fees or last-minute stress, follow these tips when booking and handling corrections.

Always double-check name spelling at the time of booking

Act immediately if you spot an error on your ticket

Keep legal documents handy if your change is due to marriage or official updates

Understand your fare type’s flexibility regarding name changes