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Southwest Airlines Flight Change Policy
Travel plans don’t always go as expected—and that’s where Southwest Airlines flexible flight change policy truly stands out. Unlike many carriers, Southwest gives travelers the freedom to change or cancel flights without incurring typical penalties. Whether you need to adjust your departure date, rebook a missed connection, or simply shift your travel plans, this guide explains everything you need to know.
Does Southwest Charge Change Fees?
Southwest Airlines stands out by offering true flexibility — they never charge change fees on any fare type. Whether your plans shift once or multiple times, you can adjust your flight without paying extra penalties. However, you’ll still need to cover any fare differences if your new flight is pricier.
Quick recap:
- Zero change fees on all fare types
- Fare difference applies if the new flight costs more
- No refund for cheaper flights, but you receive travel credit for the difference (Wanna Get Away and Wanna Get Away Plus only)
Same-Day Flight Change and Standby Options
Southwest Airlines offers flexible same-day flight changes and standby options to help passengers adjust their travel plans with ease. Whether you’re a frequent flyer or a non-elite traveler, you have options to move to an earlier or later flight on the same day — subject to availability and fare rules.
Same-Day Change Highlights:
- Free for A-List and A-List Preferred members
- Non-elite passengers pay a $75 same day confirmed change fee
- Changes must be made to a flight on the same calendar day and same route
- Subject to seat availability
Standby Option:
- No extra cost to fly standby for earlier/later flights on the same day
- Available at the gate — ask a Southwest representative to add you to the standby list
How to Change a Southwest Airlines Flight
Making changes to your Southwest Airlines booking is simple and convenient. You can modify your flight in several ways. First, you can quickly update your reservation using the Southwest mobile app. If your booking involves more complex changes or multiple passengers, you can call customer service at +1 (800) 612-6980 for assistance. Lastly, for last-minute help or in-person support, you can visit the Southwest ticket counter at the airport.
Southwest Fare Types and Change Rules
Southwest Airlines offers four main fare types, each designed to fit different travel needs and budgets. While all fare types allow free flight changes with no penalties, the way refunds or flight credits are handled can differ depending on the fare you choose. Here’s a quick overview:
- Wanna Get Away®
- Cheapest fare option
- Refunds given as non-transferable flight credits
- Must be used within 12 months
- Wanna Get Away Plus™
Includes transferable flight credits
Ideal for travelers who may give credits to someone else
- Anytime
Fully refundable
Refunds returned to original payment method or converted to flight credit
- Business Select
Highest fare class with priority boarding, full refund flexibility, and extra Rapid Rewards points
Fully refundable with the option to convert to flight credit
Important Reminders Before Changing Your Flight
When you need to modify your Southwest flight, keeping a few key points in mind can help ensure a smooth and hassle-free experience. Planning and being prepared with the necessary information will make the process quicker and increase your chances of securing preferred seats and fares. Here are some important reminders to consider before making any changes:
- Make changes early to get better seat and fare options
- Have your confirmation number ready when changing online or with customer service
- Standby travel is not guaranteed and depends on availability
- Same-day changes must be made before your original flight departs
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