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Hawaiian Airlines Reservation Policy

The Hawaiian Airlines reservation policy ensures passengers understand how to book, change, and cancel flights easily. It covers fare types, cancellation rules, and refund eligibility to save you money and avoid confusion. Knowing these policies helps you plan better and avoid surprises at the airport. Whether booking online or by phone, staying informed ensures a smooth experience.

Clear rules for cancellations and changes

Different policies for refundable and non-refundable fares

24-hour free cancellation on direct bookings

Penalties for no-shows

Validity periods for tickets

Booking Rules & Fare Types

Hawaiian Airlines offers various fare types to suit travelers’ needs. Main Cabin Basic is the most affordable but limited in flexibility, while Premium and First Class offer added perks and flexibility. Refundable fares provide full refund options, ideal for uncertain plans. Understanding fare types helps avoid fees and enhances your travel comfort.

Main Cabin Basic: No seat selection or changes

Main Cabin: Paid seat selection and some changes allowed

Premium/First Class: Free changes and upgrades

Refundable fares: Full refund anytime

Choose fares based on travel flexibility needs

24-Hour Free Cancellation Policy

Hawaiian Airlines allows free cancellation within 24 hours if the flight is booked at least 7 days in advance. This applies only to direct bookings, not third-party agents. After 24 hours, standard cancellation fees apply. This policy gives travelers flexibility to confirm plans without risk.

Valid only for direct bookings

Flight date must be 7+ days away

Full refund if canceled within 24 hours

No refunds after 24-hour window (unless refundable fare)

Helps lock in low fares safely

No-Show Policy

Missing a flight without informing Hawaiian Airlines can lead to cancellation of your entire itinerary with no refund. No-shows result in forfeiting the ticket value, even for refundable fares. Always notify the airline if you can’t travel.

No refunds for no-shows

Return flights canceled if outbound missed

Contact airline to reschedule if needed

Avoid no-shows to retain ticket value

Flexible fares can help in emergencies

Exceptional Circumstances

Tickets have specific validity: unused tickets last 1 year from purchase and partially used tickets last 1 year from the first flight. After expiry, the remaining value is lost. Some promo fares may have less validity, so check with caution.

1-year validity standard

Track dates to avoid expiration

Some discounts limit validity

Use value before expiration

Contact airline for extension possibilities

Change & Cancellation Policy

Change and cancellation rules vary by fare type. Main Cabin Basic fares are mostly non-changeable. Premium and refundable fares offer more flexibility with fee adjustments or full refunds. Changes can be made via a website, app, or phone.

Main Cabin Basic: No changes after 24 hours

Premium/First Class: Changes allowed, fees vary

Refundable fares: Full refund anytime

Use app or website for easy management

Check for fee waivers during disruptions

Seat Selection & Upgrade Options

Seat selection depends on the fare class. Basic fares get random seats. Main Cabin and above allow seat choice or upgrades. Hawaiian Miles members enjoy special perks for upgrades and premium seating. Advance booking ensures better comfort.

Main Cabin Basic: Assigned seats only

Paid seat selection for Main Cabin

Premium and First-Class free seat choice

Loyalty program upgrades available

Extra legroom seats may cost extra

Fare Hold Feature

Fare Hold lets you lock a fare temporarily for a small fee, giving you time to finalize plans. Available on select routes, it protects against fare increases. Ideal for group bookings and busy seasons.

Locks fare for limited time

Small fee applies

Protects against price hikes

Useful during peak travel times

Allows careful trip planning

Special Assistance Services

Hawaiian Airlines supports passengers with disabilities by providing wheelchair assistance, priority boarding, and special meal requests. Inform the airline 48 hours in advance of the best service.

Wheelchair and mobility aid

Medical device accommodation

Dietary needs support

Priority boarding and seating

24/7 dedicated customer help

Contact Information for Hawaiian Airlines

If you need assistance with your Hawaiian Airlines reservation, changes, cancellations, or any special requests, their customer support team is ready to help you 24/7. Whether you want to speak to an agent for booking support, ticket changes, or flight inquiries, calling the official Hawaiian Airlines phone number is the fastest way to get personalized help.

Phone Number: +1 (800) 612-6980

Available 24 hours a day, 7 days a week

Assistance with reservations, cancellations, refunds, and special services

Helpful for group bookings and travel emergencies

Also supports travelers needing special assistance or accommodations